Complete the Online Assessment
Answer a series of simple, confidential questions about your emotional health and how your pet supports you. The assessment takes less than 5 minutes and can be completed from any device.
- No in-person visit required
- 100% confidential and HIPAA compliant
- Takes less than 5 minutes
Licensed Therapist Evaluation
A licensed mental health professional (LCSW, LPC, or LMFT) in your state reviews your assessment. They evaluate whether you qualify for an ESA letter based on your mental health needs.
- Licensed in your specific state
- Typically reviewed within 2 hours
- HIPAA-compliant evaluation process
Approval & Letter Preparation
Once approved, your official ESA letter is prepared on professional letterhead with the therapist's signature, license number, and all legally required information.
- Professionally formatted PDF
- Therapist's license number included
- Compliant with Fair Housing Act
Receive Your Letter
Your completed ESA letter is delivered to your email as a PDF. You can print it, forward it to your landlord, or present it digitally. It's valid for 1 year from the date of issue.
- Delivered within 24 hours
- Print-ready PDF format
- Valid for 1 year in all 50 states
Your Legal Rights
Understanding the Fair Housing Act and what it means for you.
Fair Housing Act (FHA)
Federal law requiring landlords to make reasonable accommodations for tenants with disabilities, including allowing ESAs regardless of no-pet policies.
What Landlords Can Ask
Landlords may only ask whether you have a disability-related need for the ESA and whether the animal provides disability-related assistance. They cannot ask about your diagnosis.
What Landlords Cannot Do
Landlords cannot charge pet deposits or fees for ESAs, deny housing based on breed or size, or require the animal to be trained or certified.
ESA vs. Service Animal
ESAs provide emotional support through companionship and do not require special training. Service animals are trained for specific tasks and have broader public access rights.